Terms of Service
Terms of Service
Last updated: October 2025
Welcome to Woof2Be!
These Terms of Service (“Terms”) outline the rules and conditions for using our website www.w2b.co.uk (the “Site”) and purchasing products from us.
By accessing or placing an order through this Site, you agree to be bound by these Terms.
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1. General Information
The Site is operated by Woof2Be, based in Scotland, United Kingdom.
Throughout the Site, the terms “we”, “us”, and “our” refer to Woof2Be.
We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page with the revised date.
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2. Use of Our Site
By using our Site, you confirm that:
You are at least 18 years old or have permission from a legal guardian.
You will not use our products for any illegal or unauthorised purpose.
You will not transmit any viruses, malware, or harmful code.
Violation of these Terms may result in termination of your access to the Site.
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3. Products and Availability
All products on our Site are made to order using our production partner Printful.
While we do our best to ensure product descriptions, images, and prices are accurate, occasional errors may occur.
We reserve the right to correct such errors, update information, or cancel orders that were based on incorrect details.
Product colours may vary slightly due to screen settings or printing variations.
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4. Prices and Payments
All prices are listed in British Pounds (GBP) and include applicable UK VAT where relevant.
We accept secure payments through Shopify Payments, PayPal, and other approved methods.
By placing an order, you authorise us to charge your chosen payment method for the total amount shown at checkout.
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5. Shipping and Delivery
Orders are fulfilled and shipped by Printful from UK-based facilities.
We currently ship only within the United Kingdom.
Delivery times are typically 4–7 business days after order processing.
Shipping costs and free shipping thresholds are outlined in our Shipping Policy.
We are not responsible for delivery delays caused by postal carriers or events outside our control.
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6. Returns and Refunds
Please review our Refund Policy for full details on returns, exchanges, and refunds.
In summary:
Customers have 14 days to request a return of unused items.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Original shipping charges (£3.69) are non-refundable unless otherwise stated.
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7. Intellectual Property
All designs, graphics, logos, text, and photos displayed on this Site are the property of Woof2Be or our licensed artists.
You may not copy, reproduce, modify, or distribute any content from this Site without written permission.
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8. Personal Information
Your submission of personal data through the store is governed by our Privacy Policy, which can be found on this Site.
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9. Errors, Inaccuracies and Omissions
Occasionally, information on our Site may contain typographical errors or omissions related to pricing, product descriptions, promotions, or shipping details.
We reserve the right to correct such errors, change or update information, or cancel orders if necessary (even after you have submitted your order).
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10. Limitation of Liability
To the fullest extent permitted by law, Woof2Be shall not be liable for:
Any indirect, incidental, or consequential damages,
Loss of data, revenue, or profits arising from your use of the Site or our products.
Our total liability for any claim shall not exceed the total amount paid for the order in question.
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11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Scotland and the United Kingdom.
Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.
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12. Contact Information
Questions about the Terms of Service should be sent to:
Woof2Be
117 Hawthornhill Road
Dumbarton, G82 5JE
Scotland, United Kingdom